Shipping policy
Shipping Locations
We currently ship to addresses within Canada, USA, and UK.
Processing Time
Orders are typically processed within 1-3 business days. Please note that processing times may vary during peak seasons or promotional periods. You will receive a confirmation email with tracking information once your order has shipped.
Shipping Methods and Delivery Times
We offer the following shipping options:
- Standard Shipping: 10 - 12 business days
- Express Shipping: 5 - 7 business days
Delivery times are estimates and may vary based on your location and carrier delays.
Shipping Costs
We offer a flat rate for shipping so shipping costs do not get too high for our customers. Customers are in charge of paying any duties and applicable taxes including tariffs.
Order Tracking
Once your order has been shipped, you will receive an email with a tracking number. You can use this number to track your order’s progress online.
Lost, Stolen and, Refused Packages
MISFRTN CLOTHING is not responsible for lost or stolen packages. If your tracking information shows that your package has been delivered but you cannot locate it, please contact your local carrier for assistance.
Orders refused by the customer for any reason, including refusal to pay customs duties, taxes, tariffs, brokerage fees, or import charges, are not eligible for a refund. MISFRTN CLOTHING is not responsible for customs-related charges imposed by the destination country. Any costs incurred due to refusal of delivery, return shipping, disposal, or abandonment of the package will be the responsibility of the customer.
Returns and Exchanges
For details on our return and exchange policy, please visit our Returns & Exchanges page.
Contact Us
If you have any questions or concerns regarding your order or our shipping policy, please don’t hesitate to reach out to our customer service team at customercare@misfrtnclothing.com